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ForbesLife: Bridal Magazine for the Super-Rich

I like holding reading material in my hands and turning pages as I read.  I like folding a corner or tucking in a piece of paper to mark where I left off before setting it down.  As regards reading, I like not ever having to plug in, power up or power down.  I like books and magazines in physical form.  All that said, I also read a ton online, but that’s beside the point.

One of the magazines I enjoy reading when it arrives in my mailbox by way of the USPS is Forbes.  Occasionally, the magazine is supplemented by the obscenely rich ForbesLife, positioned as “Celebrating the Best of the Best.”  I’ve never seen a publication stuffed with more ads for watches that cost more than my car.

Speaking of being stuffed with ads, here’s the primary observation of this post: ForbesLife is stuffed with ads of all kinds.  Jammed.  Loaded.  Choked.  With advertising.

luxury, watch, Cartier, wristwatch, time piece

The Calibre de Cartier 1904 MC is advertised opposite the table of contents and is priced starting as low as $6,500.

One thing I like to do when a new magazine arrives at my home is to pull out all the postcard-sized, heavy stock inserts.  With the latest ForbesLife, though, I decided to pull out every page with advertising on both sides.  Just for fun and of curiosity.  The issue to which I refer is the 20th Anniversary issue, dated September 2010.

I pulled out 14 pages (28 single-sided pages).  That included a couple multi-page “advertorial” sections for Marquis Jet and for Charleston, South Carolina.

That left just 35 pages.  Of those remaining, 20 had advertising on one of the two sides.

In this tabulation, I was gracious enough to except the “Down Time, For Fall: Effortless Dress-Down Chic” photo spread from the advertising counts, despite the fact that every clothing item is brand-named and priced.  For your reference, I’ll run down item and price on one of those pages (randomly selected): $11,390 wool coat, $535 cotton shirt, $790 jeans and $70 belt.

To summarize: 49 total double-sided pages, 98 total sides, 48 sides with advertising.

That’s a fat lot of ads!  More than 50% the printed piece is advertising.

Bottom line: ForbesLife is a bridal or high fashion magazine for the super-rich.  In bridal and fashion mags, the advertising plays an important, functional role as content.

Beyond the obvious role of revenue-provider to the privately held media company Forbes, Inc., the ads are critical element of the publication for the reader.  The advertising in this type of magazine complements the content proper, provides supporting images and information and casts upon the reader a sought-after sense.

In the case of ForbesLife, it’s a sense of opulence.

Toyota: Finding Its Compass

Nearly two months ago to the day (July 9), I posted about Toyota’s incredible run on “safety” as a campaign message.

That post, “Toyota: Lost in the Wilderness?,” is right here.

Its thrust: given all the recalls and problems, are they already done with this “safety” push?  It seems so, given some new social media-oriented, reliability-themed spots I’ve seen.  Just as I was noticing how blatant the safety sell was, both in print and on-air, some fun, story-based spots started showing up in the ad mix.  I found it problematic – a premature watering-down of the critical “safety” theme.

This is a company whose entire brand was built on reliability.  Since November, though, it’s recalled more than 10,000,000 cars in the United States.  The brand name repeatedly made headlines about sticky gas pedals and sudden acceleration.  They made a brief, hard run at “safety,” but seemed to be flitting off in other directions after just a couple months.

Toyota Safety Reliability Durability Message Ad Advertising Message Campaign Perception Reality

Toyota Commits to the Safety Message

This morning, I was flipping through a recent issue of Advertising Age and read this headline:  “Toyota to Push Safety in Ad Blitz.”  I thought I was reading a back issue, but no … it’s dated September 6, 2010.  The story’s a bit longer online than in print and can be read here.

Basically, Saatchi Los Angeles is building more creative elements to support the safety message – with an emphasis on the STAR Safety System.  The campaign will run “well into 2011.”  The renewed push is likely spurred by horrific August sales figures.

Sounds like they’ve found their compass.

Broadcast Television: In Praise of a Relic

The latest incarnation of Apple TV has again fired up the “cut the cord” talk – killing off your obscenely-priced cable or satellite subscription.  The stranglehold is broken.  Cutting the cord is absolutely a trend.

Apple TV, for example, has now joined more than 100 other devices that support Netflix streaming, which allows unending access to a huge library of programming direct to your television.

Wired just issued a complete guide, fronted by Joel McHale (from NBC’s Community and E’s The Soup), about how to watch all the best stuff without cable or satellite.  Here’s another how-to-live-without-cable-or-satellite from Salon.com (not as fun as McHale’s).  A Google search produces at least a dozen more.

What you want, when you want it, as often as you want it – it’s easier than ever and doesn’t require a $100 cable bill.  Just a little bit of new hardware, a high-speed internet connection, maybe some new software, some non-cable and non-satellite programming subscriptions …

Just don’t tell me it’s about saving money.

Broadcast tower television digital signal high definition

Go old school: harness high definition television in its cleanest form with a $10 antenna or even a paperclip - compliments of your local broadcaster.

High definition television in its cleanest, purest form is always available to you at no cost.  The signal gets no better than straight out of the air.  No expensive hardware to purchase (because you already own that 42″ HDTV).  No cable, no satellite, no high speed internet, no Hulu, no Netflix … no subscription required of any kind.

Digital broadcast signals are in the air and all you need to harness them is a $10 antenna (though a large paperclip will often suffice).  Again, high definition television in its cleanest, purest form can be brought into your home at no cost.

  • Yes, you’re limited in programming.  In most areas, though, you’ll get a dozen channels or more between primary and sub-channels, from such content providers as PBS, NBC, CBS, ABC, FOX, Univision, Telemundo and others.
  • Yes, you’re giving up some precious control, subjecting yourself to a linear broadcast with incessant commercial interruptions.
  • Yes, it’s ludicrous to imagine cutting a high-speed internet subscription.
  • Yes, you may want to augment your options with a sub-$10 Netflix subscription.

But … over-the-air television is absolutely free.  Right now.  All the time.  And it’s nearly 100% stupid-proof … just plug it in and turn it on.  It’s the true essence of passive entertainment.

If your mobile device was equipped with a DTV tuner, you could have it all available wherever you go – without paying for mobile internet access.

I know this sounds like the ramblings of your grandfather, but the point remains: if your argument and motivation for “cutting the cord” is financial, you must celebrate the role your local broadcaster plays in entertaining and informing you.

High definition television in a linear form is a relic.  And it’s absolutely free.

PBR in China: The Power of Positioning

Like water into wine, Pabst Blue Ribbon went seriously upscale for its product launch in China, demonstrating the power of positioning.  Though the dynamic of consumers’ definitions of who you are and how you relate to competitors is always a factor, opportunities arise for brands to make that definition and claim that mental space for themselves.  The jury’s still out since this story’s only a couple weeks old, but I’m anxious to know how this works out for PBR.

A brief history of Pabst Blue Ribbon in America from my perspective:

  • born in the late 1800’s in the upper midwest
  • a blue collar beer for most of my lifetime
  • sales peak in 1977 then fall off dramatically
  • enjoying a resurgence among urban hipsters who can’t resist the great taste of irony
  • overall a decent brand for its overlord, Miller Brewing
PBR, Pabst

As if from water into wine, PBR goes luxury for China launch.

A brief introduction of Pabst Blue Ribbon in China:

  • now called “Blue Ribbon 1844” (reference to Pabst founding date)
  • now a luxury brand, a “world famous spirit”
  • now sells for $44 per bottle (720-ml bottle, more detailed brew)
Pabst, Pabst Blue Ribbon, China, launch, branding, positioning, 1844

Pabst launches "Blue Ribbon 1844" in China

What a clever way to take advantage of a huge, new market – completely re-position the brand for introduction to an audience largely ignorant of PBR’s unpretentious past.

As noted above, this isn’t simply a repackaging of the same product.  The March 5 edition of Modern Brewery Age describes the person and process nicely.  They hired Alan Kornhauser, of Jos. Huber, Anchor Brewing, Portland Brewing, August Schell and others, to work in China six months of the year.  “We just produced China’s first real specialty beer, an all-malt, reddish brown strong (15.7 plato) ale, dry hopped with Cascade (38 IBU) and aged in new uncharred American whiskey barrels,” MBA quotes him.  They’re only selling Blue Ribbon 1844 in China.

So they’ve re-positioned the Pabst Blue Ribbon brand in an honest and meaningful way.  That’s even better than clever.

BP’s Photoshopped Command Center: Why It Matters

So, BP gets called out for Photoshopping an image of their Command Center for use on their website.

Here’s a straight take from CBS News.

Here’s a more colorful approach from Treehugger.

Here are the before and after images (actually arranged as after and before):

British Petroleum, oil, Gulf, spill, disaster, PR, public relations, Photoshop, Adobe, manipulate, alter, image, photo

Before and After Photoshop: BP Command Center

I’ve seen two primary, polar reactions to this story:

  1. “It’s no surprise coming from those no-good, lying, reckless, corner-cutting, profit-hoarding goons!”
  2. “What’s the big deal?  They’ve obviously got bigger fish to fry!” (or fish to slick and suffocate, as it were)

I’ll take a minute to stand more toward the middle, but clearly on one side.

Altering an image is directly opposed to fundamental principles of management and public relations.  For the past 5 years, you couldn’t spend 5 minutes with any Harvard Business Review publication without feeling the movement toward transparency and authenticity.

Social media, in particular, has really brought these concepts in practice to the fore.  Fold in some Seth Godin-style storytelling-as-marketing and the picture is even more clear:  every individual and organization has the opportunity to tell the world who they are, what they’re about, where they’re from, why they’re here.  Beyond that, they can always share what they know, when they know it, directly with people who care.

If, however, these efforts are not received as honest and forthright from a good corporate citizen, this may be done for you (witness: BPGlobalPR on Twitter).  Regardless, companies of all sizes have embraced this opportunity and grown as a result.

As small an infraction as filling in a few Command Center monitors with some action shots may seem, it’s not honest.  When your every move is under the most extreme scrutiny you’ll ever enjoy, why doctor the images that are helping tell your story of response and recovery?  Apparently, trucking in workers for a Presidential photo op isn’t enough.

The BP spokesperson’s response to this story wasn’t awful: “Normally, we only use Photoshop for the typical purposes of color correction and cropping.”  Transparency, authenticity and honesty should be employed constantly, not “normally.”  Yes, it’s asking a lot, but truth is ultimately easier and best.

Among many the issues:

  • BP’s recent safety record is horrific compared to industry peers, so the talking point that the company has been “laser focused” on safety under Hayward is absolutely hollow.
  • Original estimates on the amount of oil pouring into the Gulf (5,000 revised to 50-100,000) now seem as ridiculous as the original cost estimates of the wars in Iraq and Afghanistan ($50-60,000,000,000 revised to $2-3,000,000,000,000).
  • BP has actively restricted access to images and information.
  • BP continues to buy pay-per-click campaigns (Google, Bing, Yahoo, YouTube) to try to steer searches to BP-produced information (to be fair, it’s a fine idea – I mention it because they took some heat for it).
  • BP withheld video of the leak for weeks, only released it through government mandate and continued to withhold HD video from scientists working on the problem.
  • Though off-point with regard to honesty, Hayward’s “I want my life back” and weekend of yachting earned charges of being aloof, insensitive and out of touch (um, 11 people lost their lives permanently in the initial explosion).  He even described the spill as “relatively tiny.”

The list goes on and the point remains: the PR response to the worst oil spill in U.S. history has been neither excellent nor honest.  The scope of this disaster is unprecedented.  It could have happened to any oil company working off shore.  Some PR blunders and gaffes can be reasonably expected.  Active obfuscation, however, is beyond “blunder.”

Bottom line: I find the Photoshopped image to be a micro-representation of an attitude, philosophy and practice completely opposed to the best path forward: transparency and authenticity.

Related Video

CNN’s Anderson Cooper has been very aggressive in covering this story.  A couple videos are linked in the body of this post and here’s a link to another specifically about transparency.  Plus, one embed:

BP CEO Tony Hayward fronts a friendly message with clean birds, clean beaches and colorfully suited workers (kin to the Intel Inside Pentium MMX dancers):

Thoughts?   Feel free to share them.

Toyota: Lost in the Wilderness?

What a great ad. What a great message. What a great brand.

I loved where Toyota was with this:

The automotive branding textbook example is “Volvo = Safety.”

A runner up: “Toyota = Reliability.”

Once the darling of the automotive world for its efficient production, fantastic sales and extreme reliability, however, Toyota‘s taken quite a hit over the past year.

3.8 million cars. 8,000 trucks. 600,000 minivans270,000 luxury vehicles just last week.  That’s a lot of recalls (and that little recall rundown’s far from complete!).

Reliability ratings have fallen, too.

Result: a hard tack away from reliability toward

Wow!  That’s a ton of “safety.”  A quick count has them at seven mentions per :30 spot – nearly one time every four seconds!

On the upside: message is loud and clear, yet casual and clean.  Also, safety is not wholly separate from reliability; I consider the two concepts quite compatible.  It’s also timely and topical, if not a little bold given the state of all things Toyota.

On the downside: if you’re a Toyota owner (which I’ve never been), you may not buy the message – especially if the recalls have been particularly inconvenient.  This “safety” onslaught (I’ve seen several full-page print ads to match these spots) is not even fresh on the heels of the safety and reliability problems – it’s amid them.  I feel strongly, though, that something often enough repeated comes to be believed (for better and for worse).

I feel like this direction could really work … but they’re already giving up on it.

“They’re Already Giving Up” Exhibit A:

In short: “smart, young go-getter gets a helping hand from a good corporate citizen.”  Two notes: “Erica” does say the word “reliable” and it’s the same voice as the safety campaign.

The “safety” sell, though, seems to have expired.  They must have research that suggests their problems with perceived safety and reliability are over – or that those perception/imaging problems were never too deep.

If not, I’m considering Toyota lost in the wilderness.

Disclaimer: Toyota is obviously a highly sophisticated marketer.  My observations are based strictly in mainstream television and magazine messages.  I expect fully that they’ve got many targeted, niche campaigns striking exactly where needed that are beyond my view.

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