“(Peter Drucker) reduced the purpose of a business to the logically elegant phrase: to create a customer. In doing so, he elevated marketing, which is all about creating and connecting with customers, to ‘a central dimension of the entire business.’ Drucker thus set the stage for Regis McKenna’s ‘marketing is everything and everyone is a marketer’ argument.” (“The Four Pillars of Profit-Driven Marketing” by Moeller, Landry, & Kinni of Booz & Company, p44)
The same weekend I read these words, I listened to a wonderful conversation between Seth Godin and On Being‘s Krista Tippett. Because her show is about religion, meaning, ethics, and ideas, the conversation brought out Godin’s theses in a slightly different way.
25 minutes in, Godin suggests “Whether or not you choose to be a marketer, you are one.” It connected immediately, as did many moments throughout the edited hour.