ethanbeute

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Tag: audience

Facebook and Twitter Counts of the NBA, NFL, NHL, MLB, MLS

December 29, 2011 /

 

The start of the NBA season on Christmas day, as well as loads of new advertising campaigns, somehow spurred my curiosity about the Facebook fanbase and Twitter followers of the professional sports leagues.  So, I went and tracked down some counts.

To be clear on my philosophy, more is not inherently better – it’s just more.  100 passionate fans are far more desirable than 1,000 relatively indifferent ones.

 

Setting the Scene

While Major League Baseball (MLB) is still considered by some to be “America’s game,” the television ratings for the National Football League (NFL) make that notion seem quaint; the NFL is a juggernaut.

The National Basketball Association (NBA), just starting a strike-ish-shortened season and repairing its slightly tarnished rep, is about as strong as it’s been in the past several years and looks very good in these charts.

The National Hockey League (NHL) and Major League Soccer (MLS) are both quite niche in their followings, the former being far more historic, mainstream, and powerful than the latter.

 

A Note Off the Top

I don’t provide much analysis here.  Even the observations in this post are limited.  I’ve simply gathered this info, added some color, and shared it.  Please let me know your thoughts as a comment on this post, on Facebook (if we’re friends), or on Twitter (everyone’s welcome!).

 

Now to the Charts

To get started, an overview image of the information I collected:

NFL football, NBA basketball, NHL hockey, MLB baseball, MLS soccer

Facebook Likes and Twitter Followers/Following for Professional Sports Leagues (Dec 2011)

 

Next up, the same Facebook fans, Twitter followers, and Twitter following information in simple bar charts:

 

National Basketball Association, National Football League, National Hockey League, Major League Baseball, Major League Soccer, Facebook fans, Facebook likes, Facebook following

Total Facebook Likes for the NBA, NFL, NHL, MLB, and MLS (Dec 2011)

 

Though I ordered these alphabetically, the curve from NBA to MLS is obvious and steady.

The NBA has nearly triple the Facebook likes as the second-place NFL.  This is likely due to a younger, more global presence and following for the NBA.

 

Twitter followers, National Basketball Association, National Football League, National Hockey League, Major League Baseball, Major Leagues Soccer

Total Twitter Followers for the NBA, NFL, NHL, MLB, and MLS (Dec 2011)

 

Though the NBA still leads the way here, the NFL and MLB show up a bit better.

Again, I did not take a look at the quality, quantity, or nature of their Tweets – including such things as ratio of personal @mentions to marketing blast tweets – this is just the number of people who’ve clicked “Follow” without subsequently clicking to “Unfollow.”

 

Twitter, Following, Followings, People Followed, National Basketball Association, National Football League, National Hockey League, Major League Baseball, Major League Soccer

Total Twitter Followings by the NBA, NFL, NHL, MLB, and MLS (Dec 2011)

 

Here is where it starts to get interesting.  The NHL just jumps right off this chart (and the MLS pops up nicely).

I expect it’s because the NHL’s social media is (or was) being handled by Vaynermedia, which obviously subscribes to and lives out the giveback, thank you philosophy of Gary Vaynerchuk.  They’re obviously following back; I expect they’re also listening, responding, and engaging more than any other league on Twitter (again, MLS is probably with them on this).

Note: see a cool interview of Matt Sitomer of Vaynermedia by David Siteman Garland of The Rise to the Top about “How to Land Badass Clients Like the NHL and the New Jersey Nets” here.

Meanwhile, the NFL barely gets a stripe to represent the number of people they’re following on Twitter (just 150!).

 

Twitter Following, Followings, Twitter Followers, National Basketball Association, National Football League, National Hockey League, Major League Baseball, Major League Soccer

Ratio of Twitter Following to Twitter Followers for the NBA, NFL, NHL, MLB, and MLS (Dec 2011)

The previous chart sets up this one.  This is Twitter Following (number of people each league is following) divided by Twitter Followers.  Again, the NHL and MLS own this chart.

The MLS bar is largely a function of their relatively few Twitter followers.  The NHL is following more than 4x as many people as the MLS.  Still, both of these leagues – far smaller than the NBA, NFL, and MLB by most measures – are obviously employing a participatory strategy on Twitter.

As a function of their strong Twitter following and limited (or absent) follows back, the NFL does not even register.  The NBA and MLB are just slivers.  They’re broadcasters – just blasting out information.

 

Final Thoughts

It would obviously be interesting to go deeper in at least three ways:

  • putting this information into the context of revenue, attendance, and viewership of each league
  • evaluating the character, quality, quantity, and frequency of posts in the context of this information
  • looking at the social media approach of the individual franchises relative to those of the leagues

 

As a husband, father, full-time marketer, part-time MBA candidate, and very occasional blogger, I’ll leave that to you!  Let me know what you dig up and process.

 

In the meantime, let me know your thoughts about what I’ve gathered and shared here as a comment on this post, on Facebook, or on Twitter.

Thanks!

 

Links

National Basketball Association:  NBA.com  |  Facebook  |  Twitter

National Football League:  NFL.com  |  Facebook  |  Twitter

National Hockey League:  NHL.com  |  Facebook  |  Twitter

Major League Baseball:  MLB.com  |  Facebook  |  Twitter

Major League Soccer:  MLSSoccer.com  |  Facebook  |  Twitter

 

If You Can’t Keep People in the Seats, What Good Is The Game?

September 3, 2011 /

You can build the stadium, field a team, schedule the game, arrange concessions, and sell corporate sponsorships, but if you can’t keep fans in the seats all season, season after season, what good is the game?

Answer: if it doesn’t work for the audience, it doesn’t work for anyone.

empty, chairs, crowd, audience

If you can't keep people in the seats, what good is the game? (Image from: theemptystadium.blogspot.com)

I received an email from a colleague at the office alerting me to a new offering from a competitor.  The offering’s a new website; its url alone was enough to inspire this post.  I’ll go straight to my take.

There are three primary stakeholders here: the website users, the advertisers on the site, and the company building, running, promoting, and selling the site.

This is the list stakeholders who were considered in rank order: the company themselves, their advertisers.  It’s a basic selling orientation, rather than a proper customer orientation.

The website, KRDO.biz, is a combination directory, deals, and portal site from a local television station.  Established competitors in this space include Google, Groupon, Craigslist, Dex, YellowPages, SuperPages, and dozens of others.  And that’s to say nothing of all the local and regional competitors with similar offerings, especially in the deals space.  The market’s saturated – both for audience and for advertisers.

It immediately reminded me of a site they offered up and backed with tens of thousands of dollars in local television advertising inventory a couple years ago, GColorado.com, a local classifieds site.  A visit to that site today is similar to, but far less interesting than visiting a ghost town.  There’s absolutely nothing on offer in most of the categories.  In the common “Cars for Sale,” there are three cars.  More importantly, there’s nothing the site offers that Craigslist didn’t bring to this market nearly a decade ago.

The problem: neither of these sites meets an unserved or underserved market need, solves a problem, makes something easier, delights or entertains, or provides anything unique or new.  A television ad may motivate you to visit (that’s a stretch, I know), but a tired initial experience won’t bring you back.  I would also add that the other audience – the advertisers – does not really have anything new in this offering, either.

Instead, the sites fit these criteria: we can definitely build it and we’re pretty sure we can sell it to advertisers.

The website users, of course, are absolutely critical to long term success.  Even in the short term, though, their interests supersede those of the two other stakeholders.  Yet they feel ignored in both of these offerings.

If there’s no sustained traffic, the sites will slowly die, as advertising contracts fail to get renewed.  I don’t know what the fate of the directory/deals/portal will be, but the classifieds site was DOA and never found its pulse.

Entirely Different Angle

Would the same people who are building, selling, and marketing this site invest in it the project with their own money?  Would they sacrifice their employment within the television operation to dedicate themselves to it exclusively?  If so, there’s more at play here than I’ve observed.  If not, then to whom does the offering seem viable?

Qualifier

My purpose here is not to denigrate a competitor.  They’re not alone in their approach; this is certainly happening everywhere all the time.  Bonus points do go to them for trying to open up new streams of revenue from non-television sources.  And it’s not like I or the local television operation in whose employ I remain for a few weeks is aggressively and insightfully innovating online (on the upside, we remain focused on continuing to be the top-billing station and most-watched news product in the market).

Admittedly – and finally – there may be more at play than I’ve observed (I hope there is).  It’s not like I’m on a “explain your underlying strategy to me” or “describe for me the finer points and assumptions of your business model” basis with these people.  If the site finds success, I’ll stand corrected and be served my own foot.

The Bottom Line

For whom did you build your product or design your offering?  If it’s not for a stakeholder necessary for long term success, it’s time to double back, review, and take another go at it.  Or … what good is the game if you can’t keep people in the seats?

Click here for an excellent overview of a successful local media company.

 

 

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